Your Privacy Is Our Priority

1. Introduction

This Privacy Policy is published by jdk88, an online sports betting and casino platform operating under international licensing. This Policy applies to all users who register, access or use the services provided through the jdk88 website.

By registering an account or continuing to use our platform, you agree that you have read, understood and accepted the terms set out in this Privacy Policy. If you do not agree with any provision herein, you are advised not to continue using our platform.

This Policy may be updated from time to time. Any material changes will be communicated to registered users via email or a notice on the website. Continued use after such notification will be considered acceptance of the latest version.

2. Personal Information We Collect

In operating the platform lawfully and responsibly, jdk88 collects the following information from users:

• Full name as it appears on official identification documents
• MyKad number or other legally valid identification document
• Date of birth for age verification purposes (this platform is for users aged 21 and above only)
• An active and reachable email address
• A mobile phone number registered in Malaysia
• e-wallet account details or payment method used for transactions
• IP address, device type and session data for technical security purposes
• Betting activity records for compliance, audit and responsible gambling purposes

3. Purposes of Data Use

Personal data collected is used solely for the following purposes and will not be used outside the stated scope without user consent:

• User identity verification during account registration and periodic reviews
• Processing deposits and withdrawals via the selected payment method
• Management of bonuses, cashback and VIP membership programme benefits
• Detection of suspicious activity, fraud prevention and account security
• Compliance with anti-money laundering (AML) requirements and licensing obligations
• Providing effective customer support via live chat and email
• Technical improvements to the platform based on non-identifiable usage patterns
• Account-related communications such as security notices and policy updates

4. Sharing Information with Third Parties

jdk88 does not disclose users' personal information to third parties except in the following specified situations:

• Payment service providers — gateway providers such as FPX, Touch 'n Go eWallet, DuitNow, Boost and ShopeePay require minimum transaction information to process payments securely.
• Authorised authorities — jdk88 will comply with any court order or lawful request from a law enforcement body that has jurisdiction over our operations.
• Technical partners — cloud and infrastructure service providers that assist in operating the platform, subject to confidentiality agreements that are legally binding on them.

All third parties that receive jdk88 user data are required to comply with security standards equivalent to our own policies. Data sharing for third-party marketing purposes is not carried out under any circumstances.

5. Use of Cookies and Tracking Technologies

The jdk88 website uses cookies and similar tracking technologies to improve the user experience and ensure session security. The following types of cookies are used:

• Essential cookies — required for basic website functions such as login session verification and security. These cookies cannot be disabled.
• Performance cookies — collect statistical usage data in a non-identifiable form for technical analysis purposes.
• Functional cookies — store user preferences such as interface language and display settings for a smoother experience.

You can manage or disable non-essential cookies through your internet browser settings. Please note that disabling essential cookies may affect certain functions on the platform.

6. Data Security Measures

The security of users' personal data is a responsibility we take very seriously. The technical and organisational protection measures we implement include:

• Data encryption in transit using the TLS 1.3 protocol
• Data encryption at rest using the AES-256 algorithm
• Two-factor authentication (2FA) for user account access
• 24/7 security monitoring by an experienced technical team
• Penetration testing and security audits conducted on a regular basis
• Strict access controls to internal databases based on the principle of least privilege

Although we take all reasonable measures, no security system can guarantee absolute protection. Users are also responsible for protecting their account passwords and not sharing login credentials with any party.

7. User Rights Regarding Personal Data

As a jdk88 platform user, you have the following rights regarding your personal data. All requests can be submitted directly to our support team:

• Right of access — you may request a copy of the personal data we hold about you.
• Right of rectification — you may request correction of any information that is inaccurate or incomplete.
• Right to erasure — you may request the deletion of your personal data, subject to legal record-keeping and licensing retention requirements.
• Right to object — you may object to the processing of your data for certain purposes you do not wish to authorise.
• Right to data portability — in certain circumstances, you may request your data in a machine-readable format.

8. Data Retention Period

jdk88 retains users' personal data only for as long as necessary based on the original purpose of collection or as required by applicable licensing and legal obligations.

Financial transaction records and betting activity are retained for the period specified by our international licensing authority requirements. Once an account is officially closed and all obligations have been settled, data that is no longer needed will be deleted or anonymised in accordance with established secure deletion procedures.

9. Changes to This Privacy Policy

jdk88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in operational practices, legal requirements, or applicable industry standards.

Any material changes will be communicated to registered users via a notice on the website or by email at least 14 days before the changes take effect. The latest effective date will always be shown at the top of this document.

Continued use of the jdk88 platform after the effective date of a new version is considered full acceptance of the updated terms. If you do not agree, you should stop using the platform and close your account.

10. Privacy Enquiries

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the jdk88 customer support team is ready to assist.

We provide 24/7 support in Malay and English via live chat and email. Contact us at: [email protected]

All privacy enquiries will be handled in strict confidence and we aim to provide a response within a reasonable period.

Privacy Policy Contents

• 1. Introduction
• 2. Information Collected
• 3. Purpose of Data Use
• 4. Sharing with Third Parties
• 5. Use of Cookies
• 6. Data Security Measures
• 7. User Rights
• 8. Data Retention Period
• 9. Policy Changes
• 10. Privacy Enquiries